Privacy policy
Last updated: August 27, 2026
This Privacy Policy explains how MJ Supply Co. (“MJ Supply Co.,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit, use, or make a purchase from www.shopmjsupplyco.com (the “Site”), contact us, submit content, or otherwise interact with our products and services.
By using the Site, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Site or provide personal information to us.
1. Who We Are
MJ Supply Co. is an apparel, accessories, lifestyle-products, handcrafted partner-products, and custom-merchandise business based in Belle Isle, Florida.
MJ Supply Co.
Operated by Michael Gross
Belle Isle, Florida, United States
Phone: 407-795-2895
Email: contact@shopmjsupplyco.com
Website: www.shopmjsupplyco.com
A separate public business mailing address will be added after it becomes available. Privacy requests may currently be submitted by email or phone using the information above.
2. Our Ecommerce Platform
The Site is hosted by Shopify. Shopify provides the ecommerce platform, checkout, customer-account, payment, security, analytics, and related services that allow us to operate the Site.
When you visit or make a purchase through the Site, Shopify may collect and process personal information on our behalf and for its own permitted purposes.
For additional information about Shopify’s privacy practices and your privacy rights with Shopify, review the Shopify Consumer Privacy Policy .
You may also use the Shopify Privacy Portal to submit certain requests directly to Shopify.
3. Personal Information We Collect
The personal information we collect depends on how you interact with the Site and our services.
Information You Provide Directly
We may collect information you provide when you:
- Place or attempt to place an order
- Create or use a customer account
- Contact us about an order or product
- Request custom merchandise or a bulk order
- Submit a partnership or creator inquiry
- Subscribe to email or other marketing communications
- Submit a review, testimonial, photograph, story, or design idea
- Participate in a promotion, challenge, survey, or community feature
- Communicate with us by email, telephone, contact form, or social media
This information may include:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order number and purchase history
- Account login and profile information
- Product preferences and selected options
- Custom-merchandise project details
- Business, church, organization, event, or partnership information
- Reviews, stories, photographs, testimonials, and other submitted content
- Messages and other communications you send to us
Payment Information
Payments are processed through Shopify and its payment providers. Payment information may include your payment-card details, billing address, payment method, transaction information, and fraud-prevention information.
MJ Supply Co. does not normally receive or store complete payment-card numbers. Payment providers process that information according to their own security and privacy practices.
Information Collected Automatically
When you access the Site, we, Shopify, and other authorized service providers may automatically collect information such as:
- IP address
- Browser and device type
- Operating system
- Device identifiers
- Language and regional settings
- Referring and exit pages
- Pages, products, and collections viewed
- Search activity and interactions with the Site
- Approximate location derived from an IP address
- Cart, checkout, and purchase activity
- Cookie, pixel, and similar-technology information
- Dates, times, and duration of Site activity
Information From Third Parties
We may receive information from third parties involved in operating the Site and fulfilling orders, including:
- Shopify
- Payment processors
- Print-on-demand and production providers
- Independent artisans and product partners
- Shipping carriers and logistics providers
- Analytics, advertising, and marketing providers
- Fraud-prevention and security services
- Social-media platforms
- Form, email, customer-support, and business-service providers
Information received from these sources may include order status, shipment and tracking information, payment status, fraud indicators, marketing interactions, and information you have authorized a third party to provide.
4. How We Use Personal Information
We may use personal information to:
- Operate, maintain, personalize, and improve the Site
- Process payments and complete transactions
- Produce, package, fulfill, and ship orders
- Provide order confirmations, tracking, and delivery updates
- Provide customer service and respond to inquiries
- Administer customer accounts
- Process refunds, replacements, credits, and order-related claims
- Prepare custom-merchandise proposals, designs, invoices, and agreements
- Evaluate partnership, artisan, creator, and bulk-order inquiries
- Send marketing messages when permitted
- Measure Site performance and understand customer interests
- Improve products, collections, services, and customer experience
- Personalize content, product recommendations, and advertising
- Detect, investigate, and prevent fraud, abuse, and security incidents
- Protect our legal rights, customers, business, and service providers
- Comply with legal, tax, accounting, and regulatory obligations
- Enforce our Terms of Service and other store policies
5. How We Disclose Personal Information
We may disclose personal information when reasonably necessary to operate the business, provide services, complete orders, protect our rights, or comply with the law.
Shopify and Ecommerce Providers
We disclose information to Shopify and related ecommerce providers that support hosting, checkout, customer accounts, payments, analytics, personalization, security, and store operations.
Production and Fulfillment Partners
Many MJ Supply Co. products are made to order. We may disclose the information necessary to complete an order to print-on-demand providers, manufacturers, embroiderers, independent artisans, packaging providers, suppliers, and other production partners.
This information may include your name, selected products, customization details, shipping address, order number, and other information required to produce and deliver the order.
Payment Providers
Payment and transaction information may be disclosed to banks, payment processors, card networks, financing providers, fraud-prevention services, and other parties involved in completing or verifying a transaction.
Shipping and Logistics Providers
We may provide your name, shipping address, telephone number, email address, order details, and related delivery information to shipping carriers and logistics providers.
Business and Technology Providers
We may use service providers that assist with:
- Website operation and hosting
- Email and communications
- Contact forms and customer support
- Analytics and performance measurement
- Advertising and marketing
- Data storage and security
- Accounting, invoicing, and business administration
- Fraud detection and loss prevention
These providers may process information only to the extent needed to perform their services or as otherwise permitted by their agreements and applicable law.
Legal and Safety Disclosures
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with a law, regulation, court order, or legal process
- Respond to a lawful request from a government authority
- Investigate suspected fraud, unlawful conduct, or policy violations
- Protect the rights, property, safety, and security of MJ Supply Co. or others
- Establish, exercise, or defend a legal claim
Business Transfers
Personal information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other change involving all or part of the business.
6. Cookies and Similar Technologies
The Site uses cookies, pixels, tags, local storage, and similar technologies to operate the store, remember preferences, maintain cart and account functions, measure performance, prevent fraud, understand Site activity, personalize content, and support advertising.
These technologies may be used for purposes including:
- Strictly necessary functions: checkout, cart, security, authentication, and core Site operation
- Preferences: remembering language, location, currency, and other selections
- Analytics: understanding traffic, performance, and how visitors use the Site
- Marketing: measuring campaigns, personalizing promotions, and displaying relevant advertising when permitted
You may be able to manage cookies through the Site’s cookie-preference controls or your browser settings. Blocking certain cookies may cause parts of the Site, cart, account, or checkout to work incorrectly.
Where consent is legally required, nonessential cookies and similar technologies should not be used until the appropriate consent is obtained.
7. Shopify Network Intelligence and Enhanced Services
Depending on the store settings and Shopify services enabled by MJ Supply Co., Shopify may process customer information together with information from interactions with Shopify and other merchants to provide fraud prevention, analytics, personalization, advertising, performance, and other enhanced services.
Shopify’s use of information for these services is governed by Shopify’s applicable terms and privacy policies. Available privacy controls may include cookie preferences, Global Privacy Control signals, a data-sharing opt-out page, and the Shopify Privacy Portal.
8. Advertising and Data Sharing
We may work with Shopify, analytics providers, advertising platforms, social-media services, and other marketing providers to measure advertising, understand Site activity, and present relevant promotions.
Some privacy laws define certain advertising or analytics disclosures as the “sale,” “sharing,” or use of personal information for “targeted advertising,” even when no money is exchanged.
Where applicable, you may request to opt out using the Site’s cookie controls, any available data-sharing opt-out page, a recognized Global Privacy Control signal, or by contacting us.
MJ Supply Co. does not knowingly sell personal information for direct monetary payment.
9. Marketing Communications
If you subscribe to marketing communications, we may send information about products, collections, stories, partnerships, promotions, events, and other MJ Supply Co. updates.
You may unsubscribe from marketing emails by using the unsubscribe link in the message. You may also contact us at contact@shopmjsupplyco.com .
Unsubscribing from marketing does not prevent us from sending non-promotional communications concerning orders, accounts, customer service, security, or legal matters.
10. User-Submitted Content
You may voluntarily submit reviews, photographs, testimonials, stories, comments, design ideas, challenge entries, partnership materials, or other content.
We may collect and use the personal information contained in a submission to:
- Review and respond to the submission
- Administer a challenge, promotion, or community feature
- Evaluate a partnership or product opportunity
- Verify ownership, permission, or authenticity
- Publish or promote the content when you have granted permission
Submitting content does not automatically authorize MJ Supply Co. to publish it publicly unless you agree to the applicable submission terms or otherwise grant permission.
If content is published, information included in it—such as your name, photograph, social-media handle, business name, or story—may become publicly available. Do not submit sensitive information you do not want reviewed or, where permission is granted, published.
11. Custom Merchandise and Business Inquiries
When you request custom merchandise, bulk ordering, design work, a partnership, or a creator opportunity, we may collect:
- Your name and contact information
- Business, church, organization, creator, or event information
- Logos, artwork, photographs, trademarks, and design materials
- Product preferences, quantities, sizes, deadlines, and budgets
- Project communications, proposals, approvals, contracts, and invoices
This information may be disclosed to production partners, designers, artisans, suppliers, shipping providers, and other parties involved in preparing or completing the requested project.
12. Social Media and Third-Party Services
If you interact with MJ Supply Co. through Instagram, Facebook, TikTok, or another third-party platform, that platform may collect information about the interaction according to its own privacy policy.
The Site may also contain links to partner businesses, artisans, creators, social-media platforms, or other third-party websites. We do not control and are not responsible for the privacy, security, accuracy, or practices of independent third parties.
Review the applicable third party’s privacy policy before providing it with personal information.
13. Data Retention
We retain personal information for as long as reasonably necessary to provide services, fulfill orders, maintain business and transaction records, resolve disputes, prevent fraud, enforce agreements, and satisfy legal, accounting, tax, and regulatory obligations.
Retention periods vary depending on the type of information, the purpose for which it was collected, contractual requirements, and applicable law. Information may be retained for longer when necessary to establish, exercise, or defend legal claims.
14. Data Security
We and our service providers use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
However, no website, transmission method, payment system, or electronic storage system is completely secure. We cannot guarantee absolute security or that unauthorized access, loss, misuse, or disclosure will never occur.
Do not send complete payment-card numbers, passwords, or other highly sensitive information through ordinary email, contact forms, or social-media messages.
15. Your Privacy Rights
Depending on where you live and subject to applicable exceptions, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of personal information
- Request a portable copy of certain personal information
- Object to or restrict certain processing
- Withdraw consent when processing is based on consent
- Opt out of certain sales, sharing, or targeted advertising
- Appeal a decision concerning a privacy request where applicable
- Receive equal service without unlawful discrimination for exercising a privacy right
These rights are not absolute. We may decline or limit a request when permitted by law, including when information must be retained to complete a transaction, satisfy a legal obligation, prevent fraud, protect legal rights, or maintain security.
16. How to Submit a Privacy Request
To submit a privacy request, contact:
Email: contact@shopmjsupplyco.com
Phone: 407-795-2895
Include enough information for us to identify the relevant records and understand your request. Do not send complete payment-card information, passwords, or government identification unless we specifically request an appropriate verification method.
We may need to verify your identity before completing a request. If an authorized agent submits a request for you, we may request proof of the agent’s authority and may also verify your identity directly.
We will respond within the period required by applicable law.
17. International Visitors
MJ Supply Co. is based in the United States. Shopify and other service providers may process or store personal information in the United States and other countries.
Those countries may have privacy laws that differ from the laws where you live. Where required, appropriate safeguards may be used for international transfers.
18. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
Purchases must be made by individuals legally capable of entering a binding agreement or by an authorized parent or legal guardian.
If you believe a child has provided personal information to us without appropriate authorization, contact us so we can review and, where required, delete the information.
19. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, products, services, technology, legal obligations, or privacy practices.
The revised policy will be posted on this page with an updated “Last updated” date. Material changes may also be communicated through the Site or another appropriate method when required.
20. Contact Us
Questions, concerns, complaints, and privacy requests may be directed to:
MJ Supply Co.
Belle Isle, Florida, United States
Phone: 407-795-2895
Email: contact@shopmjsupplyco.com
Website: www.shopmjsupplyco.com